Redshift Forum >> FAQ >> Installatiion failure, no response from tech support`

Reply
Installatiion failure, no response from tech support` - 27.03.2010 23:30

starbase1

1 Post

starbase1

Send message
I am very disappointed in the level of support I have recieved...

It's now very nearly 2 weeks since I bought the software, and I am till unable to install it, and getting zero help from you tech support.

I had one resoponse saying they could not reproduce the problem, and since then, despite more emails, all I get is an automatic email, telling me how much I am appreciated.

Not appreciated enough to actually provide the help though...

What do i have to do to get this damn thing installed? Am I seriously expected to make an international phone call?

Has anyone else on these forums managed to get a response out of tech support? Orget their money back?

Nick
Reply

Search
Astronomy Software

Solar Eclipse by Redshift

Solar Eclipse by Redshift for iOS

Observe, understand, and marvel at the solar eclipse on August 21, 2017! » more

Solar Eclipse by Redshift

Solar Eclipse by Redshift for Android

Observe, understand, and marvel at the solar eclipse on August 21, 2017! » more

Redshift Android

Redshift for Android

The award winning Astronomy Software Redshift for Android. » more

Redshift Pro

Redshift Pro - Astronomy for iOS

The most advanced Redshift app » more

Redshift Astronomy

Redshift - Astronomy for iOS

The award winning Astronomy Software Redshift for iPhone, iPod touch and iPad. » more

Redshift Discover Astronomy deutsch

Redshift Compact - Discover Astronomy for iOS

The beginners version of the leading astronomy App Redshift » more

Redshift 8 Premium

Redshift 8 Premium - Download Edition (Multilingua Edition)

Explore the universe from your PC with the award-winning and professional planetarium software - Languages: German, English, French
 » more

Redshift 8 Premium DL deutsch/engl 2

Redshift 8 Premium - Update from older versions

Update from Redshift 7 or older to the current version of the professional planetarium software - Languages: German, English, French
 » more

Redshift 8 Compact

Redshift 8 Compact - Download Edition

The professional planetarium software for beginners » more