Redshift Forum >> FAQ >> Installatiion failure, no response from tech support`

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Installatiion failure, no response from tech support` - 27.03.2010 23:30

starbase1

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starbase1

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I am very disappointed in the level of support I have recieved...

It's now very nearly 2 weeks since I bought the software, and I am till unable to install it, and getting zero help from you tech support.

I had one resoponse saying they could not reproduce the problem, and since then, despite more emails, all I get is an automatic email, telling me how much I am appreciated.

Not appreciated enough to actually provide the help though...

What do i have to do to get this damn thing installed? Am I seriously expected to make an international phone call?

Has anyone else on these forums managed to get a response out of tech support? Orget their money back?

Nick
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